Patient Satisfaction Indicator Current Performance Goal
Hospital cleanliness 8.2 > = 9.2
Overall patient satisfaction with doctors 7.6 > = 9.2
Average patient wait time 13 minutes < = 15 minutes
Overall patient satisfaction with hospital 9.7 > = 9.2

Complete聽the following prompts based on the chart provided above.

Patient Satisfaction Strength

路聽Identify聽a patient satisfaction indicator that could be considered a strength for the hospital based on its current performance and the hospital鈥檚 goal.

路聽Identify聽a strategy the hospital could use so that this indicator remains a strength in patient satisfaction.

[Insert Response]

Patient Satisfaction Weakness

路聽Identify聽a patient satisfaction indicator that could be considered a weakness for the hospital based on its current performance and the hospital鈥檚 goal.

路聽Identify聽a strategy the hospital could use so that this indicator does not remain a weakness in patient satisfaction.

[Insert Response]

Patient Satisfaction Opportunity

路聽Identify聽a patient satisfaction indicator that could be considered an opportunity for the hospital based on its current performance and the hospital鈥檚 goal.

路聽Identify聽a strategy the hospital could use so that this indicator could transform into a strength in patient satisfaction.

[Insert Response]

Explain the importance of effective consumer relations in the health care industry.

路 Consider the role data (e.g., surveys) plays in effective consumer relations.

路 Consider the role communication plays in effective consumer relations.

[Insert Response]

Cite聽any peer-reviewed, scholarly, or similar references used to support your assignment

[Insert references used]

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