HLT 540 GCU Week8 Complete Assignment

HLT 540 GCU Week8 Complete Assignment

HLT 540 GCU Week8 Complete Assignment

HLT 540 Grand Canyon Week 8 Discussion 1

Re-visit the roadmap that you began at the start of your program of study. Complete information regarding this course. In the discussion, reflect on how this course meets your career goals. What have you gleaned from the course that will help you in your career path? Respond to at least two other classmates.

HLT 540 Grand Canyon Week 8 Discussion 2

Discuss your thoughts about the ethics of using informed consent vs. blinding the subjects to the expected outcomes of the intervention. Should they be told? How much should they be told? How would the placebo effect be impacted if subjects are told which intervention is being applied to them?

HLT 540 Grand Canyon Week 8 Assignment 1

Proposal Development Paper

Details:

Write a proposal paper (1,250-1,500 words) for a major change project that you would like to lead.

Identify a health care issue that interests you and explain why.

Develop a rationale using evidence-based research, including:

1) The background.

2) Statistical findings.

3) Probable stakeholders.

4) Logical conclusions.

Design an implementation plan for the project, including:

1) A communications plan.

2) Creation of a design and implementation team by roles.

List the strategies you would use to lead the team to success and identify potential obstacles that may be faced, along with plans to deal with them.

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

HLT 540 GCU Week8 Complete Assignment

HLT 540 Grand Canyon Week 8 Assignment 2

Stakeholder Scenario

Details:

1) Read and complete ā€œStakeholder Scenario.ā€

2) Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

Stakeholder Scenario

Goal: To convince a group of people to use a specific, new type of antibiotic for patients pre-operatively in order to decrease surgical wound infections.

Scenario: You are a healthcare administrator that is trying to introduce a change in practice to a group of stakeholders. Your goal is to help them understand the rationale and need for the change, and to get a sense of the areas of resistance to the change. The change under discussion is to implement a new antibiotic to be given one hour before surgery starts as a way of reducing post-op wound infections. The Centers for Medicare and Medicaid Studies (CMS) have indicated that timely pre-op application of specific antibiotics is becoming a requirement and will be a publicly reported indicator on the CMS Web site for your hospital. Thus, institution of this new procedure is something you really need to pull off.

As the administrator in this scenario, you will hear the initial responses of each of the stakeholders. You will then be presented with several options for your response. Select the option you think is most effective.

Review the stakeholdersā€™ responses to the option you selected. According to their own perspectives and prerogatives, the stakeholders will respond in different ways to each choice. Your goal is to achieve some level of buy-in to the change.

Issues:

  • The antibiotic is new and people arenā€™t familiar with it.
  • Requires administration within one hour of the actual surgery start time.
  • Requires administration by IV.
  • Adds a step to the busy pre-op nurseā€™s work load.
  • Saves the hospital $28,000 per year.
  • Research shows wound infections down 47% with this new antibiotic if it is administered in a timely fashion.

Players:

  • Pharmacist: Heā€™s learned about the new antibiotic through his research studies, and is excited about using it.
  • Pre-op Nurse: She is worried about having one more thing added to the pre-op activities list she must complete before the patient goes to surgery, but sheā€™s very interested in doing the right thing for her patients.
  • Surgeon: He hates government mandates, doesnā€™t like to be told what to do, generally has a pretty good track record for his patientsā€™ outcomes after surgery, but has no idea what his actual rates of wound infection are.
  • Finance Analyst: Itā€™s all about the money. Donā€™t make it harder by concentrating on anything other than the dollars.

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Stakeholdersā€™ Background Thinking

Pharmacist: I really like this idea, because this antibiotic is better and cheaper too. If we can standardize to this antibiotic, I can save money by stocking only one antibiotic for surgery. It will save my staff time in preparation also. This is a great idea for me and my department.

Pre-op Nurse: I am just worn out trying to keep up with all the changes they keep hitting us with. Itā€™s hard enough to do my job and remember to do things differently and use different items. Why canā€™t they give me a break? Now Iā€™ll have to start an IV as well as give a drug, and they are already pressuring me to get the patient ready for the OR faster. Sometimes I just want to go home!! But I got into nursing to help people, and if this really makes a difference, I guess I can suck it up.

Physician: The government makes me crazy! Those bureaucrats think they know how to practice medicine better than I do. The last thing I need is some ivory tower academic telling me what antibiotics to give! Iā€™ve been doing this for 30 years, and I know what works and what doesnā€™t. The stupid hospital better shut up and let me do what I know is right and stop telling me how to be a doctor. My patients like me and that is what counts. Iā€™m sure voting Libertarian in the next election!

Financial Analyst: I have been tasked to save this hospital hundreds of thousands of dollars this year, and this one change will save us a bundle. Why are they all arguing? This change could save their jobs! Donā€™t they get that itā€™s all about the money? I wish theyā€™d just shut up and approve the change so we could go get lunch.

First Responses of Stakeholders

  • Pharmacist: ā€œThis is really important. All the research on this new antibiotic shows that it makes a big difference in reducing wound infections. We could get our rate from 13% presently down to 2%. We need to do this.ā€
  • Pre-op Nurse: ā€œThis is going to take much more time. Weā€™ve always been able to give our patients pill antibiotics, and now you want me to have to start an IV and administer the drug that way? What happens if I give it and the surgery is delayed? There is already so much I have to do to get the patient to the OR.ā€
  • Surgeon: ā€œWhat a bunch of horse hockey! Iā€™ve been using the same antibiotic for 25 years and its fine. No need to make silly changes just to keep the government happy. What do they know about medicine anyway? All they want to do is make us follow some stupid ā€˜cookbookā€™ and itā€™s ridiculous. They should just leave all that up to the doctor.ā€
  • Finance Analyst: ā€œIt saves money. Just do it.ā€

Administratorā€™s Response Options

Select one:

1) ā€œWell, we have to do this because itā€™s a government requirement.ā€

2) ā€œYou all raise valid points of concern. The evidence shows a significant benefit to our patient care.ā€

3) ā€œWhat could be done in the implementation that would relieve some of your worries?ā€

Responses to Option 1

Pharmacist: ā€œWe can make this switch as soon as you are ready.ā€

Pre-Op Nurse: ā€œWeā€™ll have to tell the patient to come in four hours before the surgery to do this. What a pain.ā€

Surgeon: ā€œThe heck with this. You canā€™t make me do it.ā€

Finance Analyst: ā€œIt saves money. Just do it.ā€

Responses to Option 2

Pharmacist: ā€œThere is a real benefit. Surgical site infections drop like crazy. Itā€™s the right thing to do.ā€

Pre-op Nurse: ā€œI want to do the right thing. If Pharmacy can get the drugs up to the unit in the morning, maybe I can start the IVs faster.ā€

Surgeon: ā€œIā€™m all about patient care, but why canā€™t I use what Iā€™ve always used?ā€

Financial Analyst: ā€œIt saves money. Just do it.ā€

Responses to Option 3

Pharmacist: ā€œIt would help me to know how many drug doses to stock in the OR each morning so I can make sure they have what they need on hand.ā€

Pre-op Nurse: ā€œThat would sure help me. We can begin by having the IVs pre-prepared so we just have to put the needle in the patient.ā€

Surgeon: ā€œCan I see the data about wound infections? How do I stack up against other surgeons?ā€

Financial Analyst: ā€œGreat, you all see it. It saves money. Letā€™s do it.ā€

HLT 540 GCU Week8 Complete Assignment

As is usually the case, it is possible to achieve some measures of acceptance of changes. The way you respond will affect your ability to do this. However, in real life, it rarely happens this quickly.

When involved in negotiations, key elements to remember include:

  • Pay close attention to the reasons people give for their resistance. You will gain a better insight into their thought processes and can tailor your responses to their perspectives.
  • You may have to ask questions several times to dig into the real reasons why people may oppose something. The opposition sometimes can be driven by fears and anxieties, but those are not usually expressed initially. However, if you keep asking questions and listening carefully, they will begin to emerge.
  • Once you have a sense of the perspectives of the various stakeholders about the change, you can begin to address them and use them to overcome any objections to the change.
  • Sometimes the best you can get in the initial conversations is a willingness to move away from ā€œIā€™m not gonna.ā€ to ā€œLet me see the data.ā€ Thatā€™s a big step toward willingness.

Based on this initial scenario, develop an implementation plan. It should include:

  • The administratorā€™s initial statement of what is being implemented and why.
  • (Review the stakeholderā€™s background thinking and first responses.) The administratorā€™s (your) response option choice.
  • How to communicate with the stakeholders (especially if they need further convincing).
  • What evaluation criteria are needed?
  • Time frames.
  • Other items you think would be valuable to include.