NR447: RN Collaborative Healthcare

NR447: RN Collaborative Healthcare

Chamberlain College of Nursing NR447: RN Collaborative Healthcare

Week 6: Workplace Civility Index Assessment

Complete the Clark Workplace Civility Index Assessment prior to posting to the discussion by

· finding a quiet place void of distractions;

· dedicating sufficient time to the task;

· carefully consider the behaviors listed below; and

· responding truthfully and candidly regarding each behavior.

After completing the Civility Index Assessment, total each column, add the numbers, determine your civility score, note what it means, and then respond to the discussion.

Ask yourself, how often do my coworkers and myself

Never

1

Rarely

2

Sometime

3

Usually

4

Always

5

Assume goodwill and think the best of others

Include and welcome new and current colleagues

Communicate respectfully (by e-mail, telephone, face-to-face) and really listen

Avoid gossip and spreading rumors

Keep confidences and respect others’ privacy

Encourage, support, and mentor others

Avoid abusing my position or authority

Use respectful language (avoid racial, ethnic, sexual, gender, religiously biased terms)

Attend meetings, arrive on time, participate, volunteer, and do my share

Avoid distracting others (misusing media, side conversations) during meetings

Avoid taking credit for another individual’s or team’s contributions

Acknowledge others and praise their work or contributions

Take personal responsibility and stand accountable for my actions

Speak directly to the person with whom I have an issue

Share pertinent or important information with others

Uphold the vision, mission, and values of my organization

Seek and encourage constructive feedback from others

Demonstrate approachability, flexibility, and openness to other points of view

Bring my A game and a strong work ethic to my workplace

Apologize and mean it when the situation calls for it

Total for each column

Grand total

Scoring the Civility Index

Add up the number of 1–5 responses to determine your civility score.

· 90–100—Very civil

· 80–89—Moderately civil

· 70–79—Mildly civil

· 60–69—Barely civil

· 50–59—Uncivil

· Less than 50—Very uncivil

Clark, C.M. (2013). Creating and sustaining civility in nursing education. Indianapolis, N: Sigma Theta Tau International Publishing.

NR 447 Week 6 Civility Index Form.docx 9-8-15 LMD

1